Terms and Conditions
Peace of mind guarantee:
We want you to be delighted with the products you buy from us, which is why we guarantee that we fully comply with your rights to return items under the Distance Selling Regulations.
Please read our
Delivery and Returns for full information.
The following form part of our terms and conditions:
Delivery and Returns
All sizes are overall and measurements are approximate although we do try to ensure they are as accurate as possible.
Some of the products we sell such as fencing and screening are natural products made using traditional techniques. Please do not assume that they will have the precision or consistency of machine-made products.
We're here to help, and we're always happy to do our best to give advice over the phone.
However, if the information you require is critical to your decision as to whether to buy or not,
you must get it in writing if you might need to rely on it to resolve any potential misunderstandings.
Price Match Guarantee
We agree to match any legitimate price for the same product.
The product must be in stock and the price must include delivery cost to your location.
The guarantee does not include products shipped to the UK from abroad.
We may limit the quantities of price–matched items sold to one customer.
Risk of loss and damage to products passes to the purchaser on the date when the products are delivered. Title passes to the purchaser at the point of delivery provided that we have processed and received payment in full.
Cards will be charged at the point of ordering.
Refunds will normally be processed immediately, although it may take a few days for the banks to refund your card.
Items made to order cannot be cancelled or refunded.
If you would like a copy of our terms and conditions, please highlight the text, then copy and paste into a document (eg Word) on your computer.
We reserve the right to modify these terms and conditions without notice and so you should view them each time you visit our website.
Your use of this website signifies your agreement to these terms and conditions. They constitute a contract between you and us governing your use of this website. If you are a consumer your statutory rights are not affected by this agreement.
Copyright and use of our images and videos.
Images, videos and text on this site are copyright Meika Ltd or our suppliers. Please contact us if you wish to use one of our images or videos: use of our images or videos without our permission is theft.
Images and videos owned by Meika Ltd may be hired for an initial fee of £1000 + VAT per image or video plus £100 + VAT per week per image or video. Your use of one of our images or videos on your website signifies your agreement to these terms and conditions. They constitute a contract between you and us governing your use of these images or videos.
Primrose London is the trading name of Meika Ltd.
Registered address: 5a Stadium Way, Reading RG30 6BX. Company number 4756556. VAT number 830506164